Frequently asked questions

Most stone can be cleaned using water and a soft brush. Avoid aggressive acids or harsh chemical cleaners unless specifically recommended.

Natural stone is extremely durable and retains its appearance for many years. Some subtle weathering may occur over time.

Yes. Individual slips can normally be removed and replaced if required.

Every three to five years for most installations. Exterior surfaces in high rainfall areas may need attention more frequently.

A specialist biocide stone cleaner applied with a stiff brush will effectively treat moss and algae growth. Avoid pressure washing at high pressure as this can damage the stone surface and dislodge mortar joints. A low pressure rinse is acceptable once the biocide has been applied.

Natural stone is highly UV stable and will not fade or discolour due to sun exposure in the way that painted or synthetic materials do.